Privacy Policy

Introduction

Zey Fashion Hub ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and make purchases from our store.

Information We Collect

We collect and process the following types of information:

• Account Information: Name, email address, phone number, and password when you create an account
• Order Information: Shipping address, billing address, and payment details
• Device Information: IP address, browser type, and device identifiers
• Usage Data: Pages visited, products viewed, and shopping behavior
• Communications: Your messages when you contact customer service

How We Use Your Information

We use your information to:

• • Process and fulfill your orders
• • Communicate about your orders and account
• • Provide customer support
• • Send marketing communications (with your consent)
• • Improve our website and services
• • Prevent fraud and enhance security
• • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your data with:

• • Payment Processors: To process EcoCash and other payments securely
• • Delivery Partners: To fulfill and deliver your orders
• • Service Providers: Who help us operate our website and business
• • Legal Authorities: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• • Access your personal data we hold
• • Correct inaccurate or incomplete data
• • Request deletion of your data
• • Object to processing of your data
• • Withdraw consent for marketing communications
• • Request a copy of your data

To exercise these rights, please contact us at hello@zeyfashionhub.com.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.